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Service Change Ongoing
MBTA service levels have been increased in the interest of the health and safety of our riders and employees. All riders must use face coverings when on the MBTA.   MBTA.com/coronavirus

Policies

Everyone deserves to have a safe and comfortable experience with the MBTA. Please review the policies we follow to ensure that happens.

If you have any questions, please contact our Customer Support team.

Learn more about our commitment to you

Plan Ahead

On the platform in Park Street Station, a woman holds her smartphone with a Green Line train in the background.

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Plan Ahead

On the platform in Park Street Station, a woman holds her smartphone with a Green Line train in the background.

Get service alerts via text or email.

Check alerts