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Service Change Ongoing
MBTA service levels have been increased in the interest of the health and safety of our riders and employees. All riders must use face coverings when on the MBTA.   MBTA.com/coronavirus

Accessibility on the MBTA

commuter rail level boarding platform

The MBTA is more accessible to customers with disabilities than ever before. With hundreds of new low-floor buses, the ongoing expansion of elevators in our stations, free travel training and more, we're striving to become a global model of accessible public transportation. We believe that true accessibility benefits everyone—seniors, parents, students, commuters, tourists, and countless other customers we serve each day. 

Things to Know Before Your Trip

We encourage everyone to plan ahead before their trip on the MBTA. To get started, check out our resources, or visit our FAQs.

T Access Guides by Mode

The T Access Guide is an interactive way to learn more about how to independently use the MBTA. To get started, select the mode of transit you use the most.

Stay Informed

Get accessibility news, updates, and advance notice of events delivered to your inbox.

Contact Us

Please contact MBTA Customer Support with any questions, concerns, or comments. Specify that your comments are related to accessibility and be prepared to provide as many details as possible so our team can alert the appropriate personnel.

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Online

Contact Us

Please contact MBTA Customer Support with any questions, concerns, or comments. Specify that your comments are related to accessibility and be prepared to provide as many details as possible so our team can alert the appropriate personnel.

Phone

Online