Skip to main content


The RIDE is the MBTA's door-to-door, shared-ride paratransit service. The RIDE is operated by the MBTA in compliance with the Americans with Disabilities Act (ADA).

Coming Soon: Routematch

The RIDE is implementing a new software system called Routematch in fall 2019. We expect you to benefit from more predictable and timely rides and new website features

Learn more about the software transition

A RIDE van is pulled over on Atlantic Ave near Rowes Wharf

About The RIDE

If you have a disability that prevents you from using the MBTA bus, subway, or trolley all or some of the time, The RIDE may be able to assist with your public transportation needs. Out-of-town visitors with disabilities may also be eligible to use The RIDE.

Under the ADA, paratransit functions as a safety net. It is not intended to be a comprehensive system of transportation, and it’s different from medical or human services transportation.

The RIDE is available in 58 cities and towns in the greater Boston area, with similar operating hours to the MBTA—generally from 5 AM to 1 AM daily. To access The RIDE, you have to apply and be approved by The RIDE Eligibility Center (TREC).

Once you’re approved, you can schedule trips from 1 to 7 days in advance.

The MBTA is currently running on-demand paratransit pilots with Uber, Lyft, and Curb Mobility (taxi), where RIDE customers can book subsidized rides instantly, right from their smartphones.

RIDE Fares

TypeOne-way fare per customer
TypeLocal ADAOne-way fare per customer$3.35
TypePremium non-ADAOne-way fare per customer$5.60

Personal Care Attendants (PCAs) are not charged. You’re always allowed 1 guest, and additional guests are allowed if space is available. All guests are charged the applicable fare as noted above.

Premium fares apply to trips beyond ¾ of a mile from an MBTA bus or subway stop. Reservationists will confirm the fare when you schedule a trip. 

Using The RIDE

Other RIDE Programs