Better Bus Tracking and Predictions
Timeline: Fall 2018
Status: Complete
The MBTA has incorporated two innovations that improve bus prediction accuracy for riders.
- New bus location tracking offers more frequent updates of where buses are, every few seconds. Instant tracking reports where every bus in the system is, in real time.
- A new prediction system has increased the accuracy of arrival estimates on our website and apps by nearly 10% over the previous system.
Building a Better T
As part of our $9.6 billion, 5-year capital investment plan, we're renovating stations, modernizing fare collection systems, upgrading services for our buses, subways, and ferries, and improving the accessibility of the entire system.
- Improve updates on bus locations from every 60 seconds—or longer—to every few seconds
- Offer customers more accurate bus arrival estimates
- Switch the transmission of data from radio network to a cellular-plus-radio system
- Install new hardware and software across entire bus fleet
Better predictions:
- More accurate estimated wait times at stops
- Improved arrival estimates
More reliable information:
- More frequently updated tracking information on apps, mobile devices, and MBTA.com
- Location tracking across more of our service area, especially areas where there are gaps in radio signal, like Logan Airport
A more efficient system:
- Quicker bus rerouting for obstacles, including diversions and road closures
- More effective redirection of buses during traffic delays
Beginner's Guide to the Bus
Want to learn more about our bus system? Check out our guide to the basics.
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Contact Information
For all queries and comments related to Better Bus Tracking and Predictions, please contact Logan Nash, deputy director of Realtime Applications, at lnash@mbta.com.
Building a Better T
As part of our $9.6 billion, 5-year capital investment plan, we're renovating stations, modernizing fare collection systems, upgrading services for our buses, subways, and ferries, and improving the accessibility of the entire system.