Red Line Closure Travel Options
Updated November 14, 10:10 AM
During this closure, we'll address speed restrictions as part of the Track Improvement Plan. We'll do additional work at each of the impacted stations, including lighting repairs, painting, and deep cleaning.
Read the November 14 press release about this work
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ShuttleRed Line: Shuttle Buses are replacing service between Harvard & Broadway through Nov. 24 for track work. Shuttles will not be directly servicing Park St/Downtown Crossing. Board shuttles at Haymarket or State. The work will extend to JFK on Nov 24. MBTA.com/redline
November 24:
Closure will extend to JFK/UMass.
Commuter Rail Alternatives:
Trains will be fare-free between Porter Square and North Station & Braintree and South Station. Riders must purchase a regular fare for service beyond Porter Square or Braintree.
Accessibility:
Accessible vans will be available on demand for riders and will be staged at Harvard, Broadway, and Downtown Boston. Please see station personnel for assistance.
Weekday Direct Shuttles (6 AM to 8 PM):
A direct shuttle bus will operate between Harvard and South Station every 15 minutes between 6am and 8pm on weekdays.
Direct Buses at Harvard will be located at Mass Ave @ Holyoke Gate.
Direct Buses at South Station will be located at the South Station Bus Terminal (Berths 1 & 2)
Shuttle Stops:
Harvard:
Southbound - 1279-1299 Mass Ave (Mass Ave @ Holyoke St)
Central:
Northbound - 565 Massachusetts Ave (Mass Ave opp. Pearl St)
Southbound - 598 Mass Ave (Mass Ave @ Pearl St)
Kendall/MIT:
Northbound - 55 Main St (Main St opp. Dock St)
Southbound - 292 Main St (Main St @ Hayward St)
Charles/MGH:
Northbound - 325 Cambridge St
Southbound - 326 Cambridge St (Cambridge St @ Lindall Place)
Haymarket:
Northbound - Congress St @ Hanover St
Southbound - Congress St @ New Sudbury St
State:
Northbound - Congress St @ State St
Southbound - Congress St opp. North St
Park Street:
Shuttle buses will not directly service Park St. Use Haymarket or State.
Downtown Crossing:
Northbound - 100 Federal St (Federal St @ Franklin St)
Southbound - Otis St @ Summer St
South Station:
Northbound - 216 Summer St (Summer St @ Atlantic Ave)
Southbound - Summer St @ Surface Rd
Broadway:
Northbound - Dorchester Ave @ Broadway Station
Extension to JFK/UMass (Nov. 24) Shuttle Stops:
Broadway:
Northbound - Dorchester Ave @ Broadway Station
Southbound - W Broadway @ Broadway Station
Andrew:
Northbound - Station busway
Southbound - 559 Dorchester Ave (Dorchester Ave @ Dexter St)?
JFK/UMass:
Northbound - Station buswayUpdated: 11/22/2024 10:58 AM EST
Accessibility Information
Shuttle Accessibility
All shuttle stops and vehicles are accessible. Shuttle buses may include accessible coach buses with stairs and lifts, or stair-free buses with ramps. Please be aware that during weekday peak periods, a majority of the shuttles may be high-floor coach buses.
Accessible Vans
Riders can ask any station personnel or use an MBTA station call box to request accessible van service.
Vans are equipped with ramps or lifts and provide station-to-station service.
Wait times vary based on a rider’s pick-up location and the van’s current location. A rider will be given an estimated pick-up time when they request the van.
Accessibility Policies
All MBTA employees and shuttle provider staff are required to honor all reasonable requests for assistance, including:
- Providing information or directions
- Providing sighted guide to and from shuttles and stations
- Getting a seat on a vehicle
- Deploying a shuttle bus ramp or lift
- Shuttle bus operators are required to clearly and loudly announce every station stop along each route.
- Service animals are welcome on all shuttle buses at any time.
- Any rider may request the use of an accessible van without question. Riders with disabilities may never be pressured or forced to use an accessible van instead of an accessible shuttle bus.
The RIDE
The RIDE will not be impacted by this closure.
Questions?
For questions, comments, or complaints about this closure, or to request a reasonable accommodation:
- Call Customer Support at 617-222-3200 (MA Relay 711).
- Share feedback online.
For questions or comments about accessibility, email the Department of System-Wide Accessibility at accessfeedback@mbta.com